Details

Role: Marketing & Community Intern

Company: XCHG Spaces

Location: London

Year: 2024

As a Community Host Intern at XCHG Spaces, I developed and supported local engagement campaigns that helped increase member inquiries by 10% and occupancy by 5%.

🎯 Objective:

Support business development efforts by improving local visibility, driving walk-in inquiries, and creating a stronger member experience within the coworking space.

⚙️ Tools Used:

Canva · Eventbrite · Mailchimp · Google Sheets · Canva · Slack

🚀 What I Did:

• Created in-space marketing materials (flyers, posters, and desk drop-ins) to promote offers and tours.

• Coordinated logistics for internal member events and public networking sessions.

• Collected and analyzed feedback from members to improve service and visibility.

• Managed daily front-of-house communications with potential clients and walk-ins.

• Helped trial small-scale email outreach ideas with the central team to test engagement.

📈 Outcome:

✅ 10% increase in member inquiries during my internship.

✅ 5% improvement in space occupancy, linked to outreach and on-site visibility.

✅ Positive internal feedback for event coordination and space presentation.

✅ Developed a deep understanding of B2B community engagement.

Member Growth Campaign at XCHG Spaces (Newflex Internship)